Return & Refund Policy
For hygiene and safety reasons, Edit Cosmetics does not accept returns or exchanges on any cosmetic or beauty products once they have been opened or used. We will however, gladly replace or refund an item if it arrives damaged or defective before opening. The cost for return shipping is R90.00
Damaged or Faulty Items
If your Edit Cosmetics order arrived damaged, please contact me within 2 days of receiving your package at info@editcosmetics.co.za or Whatsapp me on +27 71 351 9033
Include your order number, as well as a clear photo showing the damaged item and packaging. Once your claim is approved, I can arrange a full voucher to the value of your order.
Non-Returnable Items
Opened or used products
Items purchased on sale or promotion
Items that you do not like the colour or texture of
Skin Sensitivity Disclaimer
Please note that I cannot be held responsible for each customers individual skin reactions or sensitivities.
As with any cosmetic product, I recommend testing a small amount on a patch of skin before full use. If irratation occurs, discontinue use immediately and consult a healthcare professional.
Shipping Policy
Edit Cosmetics offers reliable shipping across South Africa using PUDO / The Courier Guy services to ensure your orders reach you safely and quickly.
Shipping Costs
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Flat rate: R90 per order
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No hidden fees — what you see at checkout is what you pay.
Delivery Timeframes
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Gauteng & surrounding areas: Typically next-day delivery
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Outlying areas (e.g., Durban, Cape Town): Usually 2 business days
Additional Information
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Orders are processed and shipped same day or next day, or as soon as possible after payment is confirmed.
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You will receive a notification with tracking details once your order is on its way.
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Please note that delivery times may vary slightly due to public holidays or unforeseen courier delays.
I am committed to providing a transparent and reliable shipping experience, ensuring your products arrive safely and on time.
Yours in Love,
Tanya